Refund policy
returns
at annual leave, every piece is made to order, printed just for you when you place your order. because of this, we don’t hold stock and we operate differently to traditional retail when it comes to returns.
we don’t offer returns or exchanges for change of mind, or for incorrect sizing once an order has been placed. we strongly recommend checking the size guide carefully before purchasing, and if you’re between sizes, we usually suggest sizing up for a more relaxed fit.
if something isn’t right
if your order arrives and there’s an issue, we’ll always help put it right. this includes situations where:
- your item arrives damaged
- you receive the wrong item or size
- there is a printing or production fault
if this happens, please contact us by emailing annualleavestudios@gmail.com within 14 days of delivery with your order number and a photo of the issue.
we’ll review it and offer a replacement or refund where appropriate.
sizing
as each item is made to order, we recommend taking a moment to review the size guide before purchasing. if you’re unsure or between sizes, we generally recommend sizing up for a more relaxed fit.
a quick note
we’re a small, considered brand, not a mass-produced retailer, and everything we make is produced individually when ordered. this approach helps us reduce waste and stay intentional with what we release, but it also means we need to be more structured than traditional stores when it comes to returns.
that said, if you ever have a question before or after ordering, just reach out, we’re always happy to help.